This issue of AnalystPerspectives Weekly Scan covers analyst commentary from the week ending November 29, 2013.

Analysts share their insight on Salesforce.com latest offering, and other updates in the cloud. These articles and more can be found in the Application & Web Development, as well as the Cloud Computing sections:

• Salesforce.com's Private AppExchange Can Streamline Multi-SaaS Sourcing | Forrester - Wed, 27 Nov 2013 |Liz Herbert
• Touching the Cloud / SaaS Third Rail: complex customer service. | Gartner - Mon, 25 Nov 2013 |Michael Maoz
• HP and Salesforce team up to go after the zombie enterprise | Horses for Sources - Wed, 27 Nov 2013 |Phil Fersht
• For Marketers, Salesforce1 Aspires To Be The Platform Of Customer Obsession | Forrester - Tue, 26 Nov 2013 |Corinne Munchbach
• What Is Salesforce1 Anyway? | Forrester - Tue, 26 Nov 2013 |John R. Rymer
• Roundup of Cloud Computing Forecasts Update, 2013 | A Passion for Research - Mon, 25 Nov 2013 |Louis Columbus

In the IT Management & Human Resources section, analyst conversations cover many different areas. Here is just a sample:

• Which came first; the chief digital officer or the job description? | Gartner - Tue, 26 Nov 2013 |Peter Sondergaard
• Security – IT's Offensive Line – Must Go Beyond Risk (Sack) Avoidance | InfoTech - Tue, 26 Nov 2013 |Frank Trovato
• Avoid Website Development Flops By Taking A Lesson From Healthcare.gov | Forrester - Mon, 25 Nov 2013 |David Aponovich
• The Language of Talking to Developers: The Importance of Outcome-Based Segmentation | Visionmobile - Wed, 27 Nov 2013 |Christina Voskoglou
• To The New Tester | James Bach - Sun, 24 Nov 2013 |James Bach
• It's Time to Hire a Digital Marketing Hacker | Gartner - Tue, 26 Nov 2013 |Jake Sorofman

Analysts discuss various aspects of the mobile world in the Mobile & Broadband section of this week's newsletter:

• Vodafone: an unexpected surprise | Freeform Dynamics - Fri, 29 Nov 2013 |Charles Brett
• Apple stopped Samsung from sweeping the handset and smartphone market in 15 major countries in Q3 2013. | Strategy Analytics - Tue, 26 Nov 2013
• IDC Finds Worldwide Smartphone Shipments on Pace to Grow Nearly 40% in 2013 While Average Selling Prices Decline More Than 12% | IDC - Tue, 26 Nov 2013
• With iBeacon Adoption, Macy's, Apple on Vanguard of Indoor Marketing | Opus Research - Mon, 25 Nov 2013 |Greg Sterling
• Mobile Mapping: Nokia Prepares For The Afterlife | Forrester - Wed, 27 Nov 2013 |Katyayan Gupta
• Gesture Sensing Is the Future! Apple's Move on PrimeSense | NPD Group - Tue, 26 Nov 2013 |Calvin Hsieh

Here are more headlines that caught our attention this week:

• Thoughts on SaaS | Monash Research - Mon, 25 Nov 2013
• If Amazon is the 'Apple' of cloud, where is the 'Android'? | Joe McKendrick - Wed, 27 Nov 2013 |Joe McKendrick
• Best workload for enterprise arrays? | TechnoQWAN - Tue, 26 Nov 2013 |Robin Harris
• Anti-Incumbency Trend Driving 40 Percent Churn in Global IT Infrastructure Market – Everest Group Report | Press Release | Everest Group - Tue, 26 Nov 2013
• OpenStack's HAL 9000 Moment | ZapThink - Tue, 26 Nov 2013 |Jason Bloomberg
• Big Data's Reality Check Peppers & Rogers Group - Mon, 25 Nov 2013
• Time to Retire the Serial Port | Farpoint Group - Mon, 25 Nov 2013 |Craig Mathias