7 Ways VoIP Systems Can Make Your Small Business Look Like a Large Corporation
MAY 07, 2018 16:13 PM
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7 Ways VoIP Systems Can Make Your Small Business Look Like a Large Corporation

by Drew Hendricks
Small businesses make a significant impact on the economy, employing 48 percent of U.S. workers and comprising 99.7 percent of all American businesses. Yet many early startups struggle to establish credibility with the market when compared to large enterprises.
The good news: if you own a small business, you can easily create the illusion of being a larger company without a major expense. How? With a VoIP phone system. These systems have great features that can help improve your business’s professional reputation and mask the size of your organization as you grow.
How can installing a VoIP system help you? Here are seven ways:
Answer from Anywhere
Small business leaders must be mobile, since the workday can easily take them from home to a series of meetings to a noon networking lunch. VoIP systems offer advanced features that follow professionals wherever they go. Your phone system can be set up to ring your cell phone, desk phone, and home phone at once, or sequentially ring each of those lines in the order you specify. The result is that you’re always reachable, whether you’re on the road or on vacation.
App-Based Convenience
Nextiva’s app offers customers the convenience to manage settings, instant message, launch video calls, and screen share from any smartphone or tablet. The app also gives the added benefit of excellent security.
Automated Answering
When you call a large corporation, you likely expect to first meet a directory with numbers or names to get to the department you need. As convenient as it is to be able to reach a small business owner on the first ring, it definitely labels you as an early-stage business. A directory can give potential clients a confidence boost, showing you need a directory to manage calls.
Glitch-Free Teleconferencing
Poor voice quality is among the top conference call complaints, and it’s understandable. If those participating in the call have difficulty hearing, messages are likely lost. It’s important to invest in a network that can support your conferencing needs and offer regular monitoring. Video-conferences can consume serious bandwidth, for instance, and if your network is dealing with audio and video calls while you’re also sharing files and checking emails, you may eventually need to adjust your service.
Multiple Numbers
One way to give the appearance of being a larger business is by having separate numbers for each area you serve. If you are based in Chicago, but open to taking work in Detroit and Indianapolis, you can set up sections on your site to attract business in those areas. A VoIP phone system lets you set up separate local numbers for each location and direct calls to your phone just as you would your main line.
Disaster Management
Nature can seriously disrupt operations. As part of your disaster preparedness planning, consider how you’ll handle phone calls if your system is down for days or weeks. A VoIP phone system is network-based, so it operates whether your regular network servers are operational or not, allowing you to seamlessly manage your client base even if you’re working from home or a secondary location.
Cost Savings
In addition to its many other benefits, VoIP systems bring significant savings over traditional landline setups. This extra money each month can be put toward other areas of your operations, such as paying contract workers to handle tasks like building an ecommerce site or creating a mailing list for an upcoming sales push. It can even allow you to expand your team and set up physical office space.
VoIP systems have become essential for any growing business. The systems save money while also helping business leaders make great first impressions on prospective clients. They also make it easier for entrepreneurs to stay on the road throughout the day without missing a phone call.
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